- ·Sell solutions to challenges – understand the EzeeChem range of products – what it can do – if there is a challenge that customers have, EzeeChem must be able to support you solve this.
- Always Be Closing. But just as important is ABP – Always Be Prospecting. Closing will help you maintain your business – but in the process, prospect by looking for more business – if you are closing a sale at a customer that has purchased Bleach, understand what the other requirements are – are there any add-ons, is there additional solutions that you may be able to offer – can you do a demonstration of the products? Do not leave a Sales Close without prospecting!!!
- Always have a next step – Never leave a meeting or a conversation without a solid next step that’s been agreed upon – this will allow the customer to feel confident knowing that you are not just there for the sale but have their best interest – and for you the potential exists for more sales.
- Aim High – believe in your self – your ability to close deals, whether it is one item or a pallet – self-belief is the greatest asset to any human being – everybody wants EzeeChem’s products – as a salesperson, you must believe that you would like to see every opportunity result in a sale.
- Answer the ‘why?’ – Why should I stop what I am doing to listen to you? Why is your product or service better than the competition? Why does it cost more? Why do I need your product or service? Why should I believe you? Customers must feel confident that they can depart with their hard-earned money to EzeeChem and in return, be assured of proportional value. As a salesperson, it is your duty to ensure you are able to effectively and proactively be prepared to answer necessary questions.
- ·Empathy → A good salesperson always knows what the customer feels.
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